Your Go-To for Concrete Leveling and Pool Deck Restoration

Meet Chris from Master Services

Chris joined Master Services eight years ago, starting in the service department before moving into sales six and a half years ago. His journey has been marked by a passion for helping homeowners address their concerns and improve their living spaces. Chris’s background in the tile industry made his transition to Master Services seamless, as both roles focus on solving problems and enhancing customer satisfaction.

The Joy of Helping Homeowners

One of the most rewarding aspects of Chris’s job is interacting with homeowners and identifying how to make their lives better. Whether it’s improving their home’s safety or aesthetic appeal, Chris finds immense satisfaction in seeing homeowners happy with the results. This aligns perfectly with Master Services’ commitment to providing exceptional service and fostering a positive customer experience.

Addressing Seasonal Concerns

As the weather warms up in Knoxville, TN, homeowners often uncover their swimming pools and notice issues with their concrete decks. Chris highlights the common problem of soil movement, especially in regions with clay soil. During droughts, clay can lose up to 30% of its mass, causing it to shrink and create fissures. These fissures can lead to significant soil movement, affecting structures like pool decks.

Pool decks are particularly vulnerable to settlement due to the backfill soil used during construction. Water splashing from pools can weaken the soil's compressive strength, leading to settlement and creating tripping hazards. This is a major concern for families with young children and requires immediate attention to ensure safety and prevent accidents.

While hydrostatic pressure rarely damages pools, it can affect pool decks and patios. As decking settles, it can pull on the pool liner, causing it to rip. Many pool liner companies recommend fixing the surrounding concrete before replacing a liner to avoid recurring issues. This is where Master Services steps in to provide effective solutions.

The Limitations of Traditional Methods

Traditional methods like mud jacking and pressure grouting have limitations and risks. These methods involve drilling large holes and injecting concrete slurry under high pressure, which can be problematic and often fail within 18 to 24 months. They also pose a risk of damaging surrounding structures, making them less ideal for long-term solutions.

The Superiority of Polyurethane Expanding Foam

Master Services utilizes advanced technology with polyurethane expanding foam, commonly known as Poly Lift. This high-density foam, which has been used in various industries since the 1980s, offers superior strength and durability. With a compressive strength of 11,000 pounds per square foot, it can lift substantial structures and provides a permanent solution for settling concrete. The application of Poly Lift is precise and controlled. The foam is injected through small holes drilled strategically into the concrete. It integrates with the soil and rock beneath, expanding and curing within 15 seconds. This method ensures that the concrete is lifted evenly and the underlying soil is stabilized, preventing future settlement.

Poly Lift is environmentally friendly and non-toxic. Once cured, the foam becomes a permanent part of the soil, does not degrade, and does not leach harmful substances.

This makes it safe for use around homes, gardens, and play areas, providing peace of mind for homeowners concerned about safety and sustainability.

While Poly Lift may initially cost more than traditional methods, it proves to be more cost-effective in the long run. Its durability and five-year transferable warranty ensure that homeowners won’t face repeated repairs. This makes it a smart investment for maintaining property value and safety.

 

The Growing Popularity of Poly Lift

Awareness of the benefits of Poly Lift is growing, and more homeowners are opting for this innovative solution. Master Services has seen increased demand for Poly Lift, particularly in residential applications such as driveways, patios, and pool decks. The positive feedback from satisfied customers continues to drive our commitment to excellence.

Ensuring Customer Satisfaction

At Master Services, customer satisfaction is paramount. We offer clear pricing based on square footage, ensuring no hidden costs or surprises. Our experienced technicians provide top-notch service, backed by a comprehensive warranty. Homeowners can trust that their concrete leveling and pool deck restoration needs are in expert hands.

If you’re facing issues with settling concrete or pool decks, contact Master Services today. Our team of professionals, led by experienced members like Chris, is ready to provide you with effective, long-lasting solutions. Let us help you enhance the safety and beauty of your home.