Thee crew were nice guys but failed to balance the dehumidifier and it leaked water all over the new matting. This was found by a follow-up visit the day after my install. Follow up rep fixed all issues.
The sales rep Brian Moran explained the process in very good detail and showed me why other companies would not do as good a job with as good a guarantee. Brian didn't oversell me at all and advised that I would not need a "FULL" encapsulation at this time. I appreciate this as other estimates included "FULL" encapsulation as what I needed.
I can't reiterate enough how great Barry was in guiding me, a first-time homeowner, through the...