Job review from Elizabeth in Knoxville, TN 37921 on 04/16/25
Overall Rating:
5 out of 5
Our Overall Service
I have worked with Master Services to repair the foundation and crawl space. I could not be more pleased with the quality of their assessment and the quality of their work.
Call Representative
Sales Process
Leon was very professional and thorough in his review of my home and my crawlspace. His assessment of the work that needed to be done was comprehensive and well informed. Leon took the time to explain the issues with my home's support structure and to explain his recommended corrections. I trusted his assessment and had a high level of confidence in the quality of work based on Leon's knowledge and my past experience working with Master Services. Leon was able to work with the scheduling team to schedule the work within a few weeks of the assessment. I am grateful the installation was completed as quickly as it was.
Our Installation Crew
Ryan, Matt, and Chago were very professional and proficient in their installation of the SmartJacks and Beam in my crawlspace. As the team lead, Matt confirmed the plans designed by Leon and implemented them perfectly. Matt also took the time to explain the work he, Matt, and Chago were doing. Their knowledge of and demonstrated experience with the installation process enhanced my confidence with Master Services and the quality of their products and services.
The Cleanup Process
Ryan, Matt, and Chago went above and beyond to clean up my crawlspace after the installation was complete. It looked better after they finished than it did before they arrived.
What type of work did you have done:
Crawl Space Repair
What made you choose our company:
I was referred to Master Services by my real estate agent.
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Review from Jannice in Knoxville, TN
The sales rep and the work crew really set the impression for me. This company rocks!
The sales rep and the work crew really set the impression for me. This company rocks!