Helical Piers installed in Bristol, VA

In Bristol, VA, a concerned homeowner named Sarah reached out to Master Services after noticing large cracks forming around a window frame and a widening gap in her basement. Worried about the structural integrity of her home, she wanted answers. Our home inspector arrived promptly and discovered that the foundation had been compromised due to soil settling, which was caused by fluctuating moisture levels. The intense summer heat had caused the clay beneath the concrete slab to contract, resulting in one side of the house sinking—a common issue in the region.

Understanding Sarah’s concerns, we explained that if left unchecked, the settling could lead to more severe damage. To address the issue, we recommended installing two Helical piers under a corner of the structure to provide additional support and prevent further movement. Sarah appreciated the quick response and clear explanation of the solution.

Once the job was completed, Sarah was relieved to see the cracks close up, a visible sign that her home was now secure. With the foundation stabilized, she felt reassured, knowing her home was safe and future problems had been prevented.