Your Reliable Cocke County, TN Basement Waterproofing & Crawl Space Encapsulation Company

Keith and Roselyn came into contact with Master Dry after learning some more about what they needed to do to fix their crawlspace. With their older home, they were plagued with an abundance of moisture, mold, and mildew issues. When they finally decided enough was enough, they called Master Dry to take action. Sales representative, Josh Sulfridge, conducted the free inspection and estimate of the home and determined the next course of action.

Led by foreman, Nick Crozier, the team lined the crawlspace with a liner to seal out the moisture and to not only make the space pleasant to the eye, but also a preventative measure against further moisture leakage and mold growth. They then installed a Crawl Space vent cover to protect against intrusive humidity and temperature, an Ever Last Door to block outside moisture and pests, a Sante Fe Edge dehumidifier, Wrap Piers for foundational support, an EZ Flow Drainage system , and a Sump Pump to remove of the existing and future water, an Ice Guard automatic, maintenance-free Sump Pump Discharge Line System that prevents backups in the sump pumps caused by freezing lines, which prevents basement flooding in colder weather. Lastly, they proceeded to remove debris and spray the area for mold.

The couple was so impressed by the work Master Dry completed, that when they ran into further issues with their home, they knew who to call. The family called Master Dry for their electrical service needs. Led by Curtis Ward, the team installed a Power Vent and electrical outlet. For their last service, the team installed an UltraSump to waterproof their basement. Whatever the issue was Keith and Roselyn, Master Dry was there to assist them and fix the problems once and for all. 

Future homeowner, Dale, was moving into Cosby from out of state and ran into some problems with a wet basement following his inspection. He wanted to continue with the purchase of the house. Worried about the value of his property, his real estate agent reached out to Master Dry’s Real Estate division to see what had to be done and to get a free estimate and inspection.

Thoroughly inspected by Curtis Ward, the team conducted a full-out mold remediation, replaced the water heater, installed a superior basement draining system, the WaterGuard and port, and inserted an IceGuard to prevent basement flooding in colder weather. The team also installed a single pack to fully rid the space of water and generate a dry surface to prevent mold and mildew growth.

Dale was thrilled with the results and was happy to move into his new house with no more worries about a wet basement. If you have a similar issue, give Master Dry a call and we will help you on the right path to increasing the value of your home!

A couple in Parrottsville, TN was aggravated about their current basement and crawlspace conditions. Their ductwork was accumulating condensation and mold began to become a very pressing issue, so it was time to call in professionals. They decided to call Master Dry for a free inspection to gauge the level of damage and receive a free estimate. Led by sales representative, Jake Smith, he decided the best course of action for their unique project needs.

 Focusing on their wet, moldy crawlspace, Master Dry installed a CleanSpace Liner to seal out moisture, humidity, and make the space a clean, pleasant area. The CleanSpace also has a 25-year total performance warranty, so it was a great decision for their long-term needs. They also installed a SaniDry CSB dehumidifier to prevent humidity and a Clean Space Vent Cover to serve as a blocker to outside moisture and weather conditions. They also installed a 10x 8 Terra Block, a durable, clean, and beneficial crawlspace-insulating device that serves as a superior alternative to poor performing fiberglass insulation and improves the structural durability and allows for more storage space.  The team also installed an EverLast Door, a maintenance-free protector against outdoor conditions such as moisture, pests, and dirt. Master Dry also utilized a CleanSpace SmartDrain to provide an outlet for water removal. The team then completed 900 units of mold remediation to rid of the musty odor and harmful bacteria. 

The Parrottsville homeowners were ecstatic that their crawlspace was no longer a problem and the property value of their home had increased. 

Mold in your crawlspace is more than just dirty looking wood. It can cause illness and more. This home in Parrottsville, TN understood this problem. When the smell of mold began saturating this home, the family called Master Dry. 

The crew spent two hours remediating the mold, and within 1 hour, there was a noticeable difference. In just a matter of weeks, this home no longer had to deal with mold. 

This home near Bybee, TN had a serious flooding issue in the basement. While some homeowners might consider a wet basement to be a non-issue, letting water collect inside a home can lead to multiple problems. Mold, mildew, wood rot, and serious structural problems can develop without intervention. 

To fix this basement, the Master Services team installed our TripleSafe sump pump and WaterGuard perimeter drain. These systems work together to catch and ferry water along the wall and outside of the home via a discharge site. 

With this system in place, the basement will be safe from water damage. 

A homeowner near Del Rio, TN had major problems in her basement. During heavy rains, water made its way inside and pooled around the area. Water often finds its way inside via cracks, windows, and other openings. Once inside, it creates the perfect conditions for mold and mildew to grow. These not only create terrible odors that waft into the rest of the home, but lead to rot that ravages wooden joists and beams. Eventually, the home shifts and sags due to the progression of rot. 

To nip the problem in the bud, the Master Services team installed our TripleSafe sump pump and WaterGuard drainage systems. Together, these systems collect and direct water out of the home and safely outside. The discharge site is installed several feet away from the home, ensuring the water isn't released too near the home's foundation where it can cause landscape damage or reenter the home. 

Crawlspaces tend to develop a variety of problems if not properly fortified. Moisture, mold, rot, and pests plague the area... eventually impacting life for residents upstairs! This crawlspace near Hartford, TN was beginning to show some signs of moisture damage, even though another company had encapsulated it. An inferior encapsulation system will not provide adequate protection, and many companies offer liners that easily tear and rip.

Not our company! We installed our CleanSpace Encapsulation system, which is mold, mildew, and tear resistant. This liner lies cleanly across the ground and is installed up the walls, providing maximum protection from common crawlspace dangers. Best yet, the system comes with a spectacular warranty! 

With our system in place, this crawlspace will be in top-notch shape for years to come. 

A customer in Newport, TN noticed water seeping inside his basement. The moisture only came inside during periods of heavy rain, so he knew that it would be an ongoing problem if he didn't get it fixed. The basement was partly finished, so it was especially important that the water be kept out of the area. Otherwise, mold and rot might set in and make the area unlivable. 

Our team installed our TripleSafe sump pump and WaterGuard perimeter drainage system to keep water safely out of the home. The sump pump catches and directs water to the drainage system, which ferries it along the perimeter of the room and outside via a discharge site. These systems work together to keep below-grade spaces dry and sanitary.

A variety of factors can cause sagging or settlement within a crawlspace. Moisture, wood rot, and undersized beams can cause upper levels in the home to sag or become unlevel. The Master Services team has the ideal solution to address and repair structural issues in the crawlspace: our SmartJack system. This system can support loads of more than 60,000 pounds! A property owner in Del Rio, TN was preparing to sell a home, but needed some structural issues fixed in the crawlspace. 

SmartJack works by providing long-term, adjustable support to undersized or sagging crawlspace beams. First, holes are dug at strategic support locations and filled with crushed stone. The stone is compacted and the concrete base is set on top and leveled off. Next, our team cuts the SmartJack post and mounts it against the girder and tightened to lift the floor back to its original position. 

Foundation settlement can be jarring and upsetting for anyone, particularly when it appears to happen suddenly. For this homeowner who lives not far from Bybee, TN, the cracks that formed along the brick façade of his home were deep and wide. They certainly indicated serious settle problems! Settlement is a common problem that's often caused by soil conditions. When soil swells or contracts depending on its moisture content, it puts pressure on foundation walls. Soil also will compress under the weight of the foundation, or it can be washed away by rain.

To fix this situation, our team turned to our helical pier system. This system is composed of piers that resemble large screws that depend on strong surrounding soil to bolster the home. The piers prevent further damage and realign the structure, putting the home back on a solid foundation.

Jonathan D., a homeowner residing in Cosby TN, noticed visible cracks on his cement slab in front of his house, and afterward, he observed that the cement had sunk about 2 inches, especially after heavy rainfall. Concerned about further damage to the cement area, he promptly reached out to Master Services. Once we set up an appointment, one of our knowledgeable home inspectors visited his house and identified the underlying issue: soil erosion. Concrete sinking and shifting can occur due to soil erosion and temperature changes, resulting in cracks. To address this, we employed the PolyLyft injection method, effectively lifting and stabilizing the concrete surface through expansion. Consequently, our client now enjoys a secure and stable platform, providing the much-needed stability.

Our team recently visited Stephanie O., a homeowner in Newport, TN, who discovered a smelly and damp carpet in her bedroom. Upon contacting us, we promptly sent a home inspector to conduct a thorough on-site inspection. Subsequently, we proceeded with the installation of our Vapor Wall Barrier—a robust, multi-layered resistant barrier securely attached to the walls, in conjunction with our WaterGuard perimeter, a channel designed to collect any water infiltration and direct it to a sump pump for proper disposal. Care was taken to avoid digging all the way through the cement footing, and the perimeter was covered with cement. This strategic approach ensures a conducive environment that effectively prevents mold growth. Additionally, this comprehensive solution not only mitigates water damage in the basement but also significantly enhances the overall air quality throughout the entire house.

In Newport, TN, a couple grew increasingly frustrated with their sinking cement driveway. The erosion underneath had caused empty spaces beneath the cement slab. This issue often arises due to soil movement or temperature fluctuations that affect ground moisture levels, weakening the soil's ability to support the cement slab. Fearing more serious cracks in the future, they contacted Master Services for help.

Upon arrival, our home inspector quickly assessed the situation and identified the root cause of the problem. He explained that soil erosion was to blame and proposed using our innovative PolyLyft solution. This specialized formula is injected at strategic points along the driveway, where it expands to fill voids, stabilize the soil, and gently lift the concrete back to its original position. The process is minimally invasive, causing no major surface disruption and ensuring a permanent fix.

After the PolyLyft injection was completed, both homeowners were thrilled to see their driveway restored to a safe and level surface. The tripping hazards were eliminated, and the driveway looked as good as new. Thanks to Master Services and their expert use of PolyLyft, the couple could once again walk and drive confidently, free from worry.

Lisa, a first-time homeowner in a charming cottage near Newport, TN, became increasingly concerned when a noticeable stair-step crack along one of her exterior walls began widening. She had recently inherited the home from her grandparents and was determined to preserve its condition. Adding to her worries, she noticed her windows were becoming harder to open and close, clear signs of potential structural issues. Realizing she needed professional assistance, Lisa turned to Master Services.

Our team quickly scheduled a visit, and our home inspector thoroughly evaluated the property. The culprit was clear—soil erosion beneath the foundation was causing the structure to settle unevenly. To resolve the issue and protect the home, we installed four helical piers.

Helical piers are versatile tools used to stabilize and restore foundations. Named for their helical plates, these supports anchor deeply into stable soil, ensuring structural stability. Additional sections can be added to reach the necessary depth, making them ideal for addressing foundation settlement and cracks.

Additionally, our crew carefully raised the segment of the wall needing support, successfully closing most of the stair-step crack gap. The work was completed efficiently in just one day, leaving Lisa’s yard intact and disruption minimal.

Now with her foundation secure and the crack nearly invisible, Lisa feels a deep sense of relief knowing her grandparents’ cherished home is safe from further damage. She’s grateful to Master Services for their expertise and quick resolution, ensuring her family’s legacy stands strong for years to come.