Better Foundation Repair & Basement Waterproofing Hamblen County, TN

Kevin and Tracy W. of Morristown, TN were worried about the dampness of their crawl space and the negative impact it could have on the rest of their home. After doing some research on the Internet, they decided that they needed help to fix it the right way. They called Master Dry Foundation and Waterproofing Specialists to jumpstart their repair process and set up an appointment with crawlspace expert Scott Frazier to assess the situation.

At Scott’s initial visit, he came up with some solutions for the crawl space’s humidity. Foreman Nick Crozier saw these ideas out when he completed the job. He installed a SaniDry CX dehumidifier to rid the space of its harmful moisture from the inside, and he performed mold remediation to clean up the growth that had already occurred. To protect the crawlspace from the weather outside and unwanted pests, the crew installed an EverLast door and crawl space vent covers. With all of these installations in place, Kevin and Tracy could count on a clean, dry crawl space.

Kevin and Tracy were extremely pleased with the work of Master Dry and with their new dehumidifying and moisture-blocking products. If they ever need any more help keeping their house dry and safe, they know who to call!

Smith and Deanna S. of Morristown, TN were out of options when it came to fixing their flooded basement. They desperately needed to regain control of their home and ensure a healthy, usable space. Home remedies had failed them, and they realized that only the work of a professional could permanently solve this problem. After finding Master Dry Foundation and Waterproofing Specialists by their website and reading reviews of other satisfied customers, Smith and Deanna felt comfortable calling and setting up an appointment for inspection.

Soon after, waterproofing expert Jake Smith of Master Dry inspected the home and provided a proposal for repairs. Foreman Michael Geasland and his crew worked efficiently to install solutions that would remove the water and keep it out! Smith and Deanna’s new WaterGuard drainage system, TrenchDrain drainage channel and SuperSump sump pump work to keep the basement dry even during extreme weather. The crew also installed an IceGuard discharge line device to ensure that their new water drainage system would continue to operate even if the pipes freeze or become clogged! Finally, the crawl space repair was completed with CleanSpace and EverLast wall panels to help brighten up the basement and restore the walls.

Smith and Deanna are relieved that their basement is finally protected from the harmful water damage they had dealt with for too long. And they know to call Master Dry if they have any future foundation or waterproofing catastrophes – but they aren’t worried in the meantime!

Homeowner Charles D. was concerned about the large crack that spanned the wall in his basement. Suspecting foundation issues as the cause of the damage, he knew that he needed to have a professional examine the extent of the problem. He decided to call Master Dry Foundation and Waterproofing Specialists and set up an inspection with expert David A. Kerr. David found signs that a basement wall was bowing inward, but he quickly devised a plan to bring it back to where it should be!

Soon after, foreman Josh Williams and his team arrived to start work on the house. The crew installed five wall anchors to straighten the wall in the basement and stop any further movement. The anchors counter the inward pressure being applied to the wall. Over time, they can help bring the wall back in place, eliminating the crack. This solution helped to address the cause of the crack and ensure that it would not happen again!

Charles of Morristown, TN was happy that he called Master Dry before his basement experienced any more damage. Charles was also pleased with the fact that Josh and the crew were not only able to fix his problem, but also that everyone was pleasant and professional during the entire process!

Homeowner Cathy W. in Talbott, TN battled issues with water in her basement for quite some time before having a professional from the Master Dry team come out and inspect the problems in her home. 

Soon after her call to Master Dry, sales manager, Bobby Ewing, went out to her home to assess damage and come up with the best plan to deal with the water issue and prevent future damage. Bobby gave the homeowner a plan of action as well as a price estimate, and the work on the project began. Foreman Michael Geasland worked on the home, primarily installing WaterGuard, a drainage system designed to prevent clogging and water backups,. Some other preventative products were also installed including a SuperSump system to pump any intruding water out of the basement and an IceGuard to prevent water from the sump pump being discharger too close to the foundation of the home

Cathy’s experience with Master Dry left her feeling satisfied that her water problems were solved and that there would be not future damage to her home. Cathy found a name she can trust in Master Dry!

Tony S. called Master Dry is search of help with leaks in the basement of his Russellville, TN home. He had experinced leaks, as well as stains on the walls from water damage, and something growing on the walls, which he assumed was mold.

After receiving his call, sales representative David Kerr visited the home to conduct and inspection and to determine the best course of action for relieving the problems in the home. On completion of his inspection, work was begun on Tony's home. The Master Dry crew installed WaterGuard, a piping system to drain any water that might accumulate, as well as a SuperSump pump as another preventative measure. They also installed accessories to the SuperSump to ensure maximum effectiveness. 

When work was finished on the home, Tony was very satisfied to know that, not only were the issues with his home resolved, but that his home was also protected for the future. 

Does this situation sound familiar? If so, give Master Dry a call today and find out what they can do for your home!

This crawlspace in Whitesburg was cluttered with junk, trash, and spiderwebs. It desperately needed some help, so the homeowner contacted Master Services to come out and work their magic.

First, the Master Services team hauled away junk and trash to make room for the encapsulation. The CleanSpace liner keeps crawlspaces dry and free from moisture, which ran create mold and lead to rot. Next, they installed a condensation pump to further waterproof the area and keep it free from humidity. 

The homeowner was pleased with the work and glad to have a clean, tidy crawlspace that's protected from the ravages of water. 

This homeowner in Whitesburg, TN put up with a lot of worry before calling Master Services. They had observed water coming into their basement for more than two years! With the heavy winter rains, their frustration finally boiled over and they called Master Services out to fix the problem. 

The team knew what would keep the area dry: our TripleSafe sump pump system. This is our most valuable and powerful system, providing three levels of protection. To install it, the team dug a hole for the liner and sump pump. Next, they made room for the perimeter drainage system. The perimeter of the area was jack-hammered, then a layer of stone was layered in the trench. The drain was then placed on top and covered with more stone. 

Next, the actual sump pump was installed, along with an outlet to connect the sump pump to the drain. Connecting these two ensures that both work in tandem to efficiently carry water from the basement. The team then restored the floor to make sure everything was left neat and tidy. 

With the sump pump system in place, this homeowner won't need to worry about mysterious flooding again. 

This basement and garage in Lowland, TN collected water whenever it rained. Left unchecked, water eventually will create problems like mold, mildew, wood rot, and structural deficiencies. If rot is allowed to set in, it will destroy the home and work its way into the upper levels. Mold, too, will have an impact on residents, creating respiratory, allergy, or asthma problems. 

To keep water from destroying the area, Master Services installed our TripleSafe sump pump system and WaterGuard drain. The sump pump provides three levels of protection while the drain ferries water along the perimeter of the room and outside of the home. With these systems in place, the home will be free of water damage and its associated problems. 

Basements and crawlspaces aren't the only parts of a home that can flood. Many garages also become inundated with water during rainstorms, leading to nasty and damaging conditions. It's not unusual for homeowners to contact Master Services about a flooded garage. A homeowner not far from Talbott, TN reached out to our team for an inspection and waterproofing strategy for his basement, which flooded on a consistent basis. 

Our inspector performed a thorough inspection. Master Services offers a suite of products that can address flooding in garages, not just below-grade spaces. For this home, we recommended our TripleSafe sump pump and WaterGuard perimeter drainage system. The sump pump collects water and sends it to the drainage system, which carries it outside of the home and deposits it safely away from landscaping.

Our team quickly responded to a distress call from Sarah F., a concerned homeowner in Morristown, TN, troubled by signs of settling in her home's foundation. Notable indicators, such as stair-step cracks originating from window frames, prompted her to seek professional assistance. Recognizing that poor soil compaction could contribute to soil erosion and subsequent foundation settling, our home inspector confirmed this as the root cause.

To address the issue comprehensively, we pinpointed specific areas requiring immediate support. Our dedicated crew meticulously excavated around the house, exposing the cement footer. Subsequently, we strategically drilled helical piers beneath the foundation, securing them to the concrete through a robust steel foundation bracket. This innovative solution effectively anchors the foundation, preventing further settling and often restoring the site to its original height.

Following the installation, the dug areas were carefully filled, and the yard was meticulously restored with minimal disruption. Sarah can now find reassurance in the knowledge that her home is safeguarded against future settling, ensuring stability for years to come. Our prompt and effective intervention has provided a reliable solution, preserving the integrity of her home's foundation.

Mary L., a Morristown, TN homeowner, grew weary of her living room floor sagging over time. Upon inspecting the underlying wooden beam, she noticed signs of decay and mold. Worried about potential damage, she contacted Master Services. During the scheduled appointment, our experienced home inspector identified the issues and recommended reinforcing the floor with Smart Jacks, specialized supports for sagging floors, particularly in basements. Our efficient crew worked to minimize disruption to her living room floor. In the end, Mary was able to elevate her crawlspace to a whole new level!

Our team swiftly addressed a distress call from Jeremy Y., a Morristown, TN homeowner worried about his home's foundation. Concerns arose due to poor soil compaction, leading to erosion and subsequent settling. Our home inspector confirmed soil erosion as the culprit, identifying specific areas requiring immediate support. We excavated around the house, revealing the cement footer, and installed helical piers beneath the foundation. These piers, anchored to the concrete with a steel foundation bracket, prevent further settling and often restore the site to its original height. After filling the holes, we restored the yard with minimal disruption. With this system, Jeremy can be confident that his home is protected from further settling.

In Talbott, TN, James H., a homeowner, reached out to us for help with his recently renovated crawlspace. Despite efforts from another company a few months earlier, the encapsulation failed to control humidity levels, resulting in weakened wooden beams. Initially, James noticed unstable floors, especially under heavy loads like the refrigerator. Upon inspection by our home inspector, we determined that the poor quality of the supporting beams was the underlying issue. Previous attempts by James to reinforce them were unsuccessful. To address the problem, we applied our trusted Smart Jacks system, designed specifically for sagging floors in crawlspaces. Our careful installation ensured floor stability without disturbing the existing encapsulation, offering James a long-term, adjustable solution. Now, James can walk on stable floors without any concerns!

John, a longtime resident of the scenic Morristown, TN, had always taken pride in maintaining his home. But after several bouts of heavy rainfall, he noticed his retaining wall was under stress, and soil was beginning to erode downhill. Concerned about the stability of his yard and the safety of his home, John knew it was time to act. Not wanting to risk further damage, he reached out to Master Services for a solution.

Our home inspector visited John promptly, carefully assessing the situation and identifying that the retaining wall needed additional support. With years of experience under his belt, John trusted our team's expertise and quickly scheduled the job. He knew the Geo-Lock system we recommended would provide the lasting solution his home required.

On installation day, the crew arrived on time and ready to work. They efficiently installed five Wall Anchors using the surrounding soil for support, all while keeping disruptions to John's yard at a minimum. By the end of the day, the job was complete, and John felt an enormous sense of relief. With his wall now secure and reinforced, he was more than satisfied with the results, confident that his home was protected for the long run.