The Locally Preferred Basement Waterproofing Contractor in Johnson County

Before calling Master Dry, Teresa S. began noticing a musty smell in her home and believed it to be originating in her crawlspace. She had a make-shift vapor barrier in place at the time, but was still noticing moisture and mold beginning to grow on some items that had been stored in the space. Teresa realized that the issue was too large for her to continue dealing with on her own, so she turned to Master Dry to solve the problem.

Sales representative, Mike Wells went out to the home to conduct and inspection. During his inspection, Mike noticed that mold and moisture that Teresa had noticed, and also found a couple of other fairly significant issues that needed to be addressed by the Master Dry team. Mike discussed the options with Teresa and they came up with a course of action to begin work on the home. Soon after, a crew led by Nick Crozier began work on the crawlspace.  To deal with the mold and moisture problem, they installed a CleanSpace SmartDrain and Drainage Matting to deal with the water and moisture in the crawlspace that had allowed mold to thrive. They also installed a Santa Fe dehumidifier to aid in removing the mold. Finally, they put in 4 wrap piers, since during the inspection it had been discovered that the foundation of the home needed to be reinforced.

Teresa was thrilled to know that the mold issue in her home and been solved and that Master Dry had saved her home from future damage by catching the foundation issue early. Give Master Dry a call – they can help you out too!

Howard W. has experienced serious issues with moisture coming in through the walls of his Shady Valley, TN home. He had attempted to solve the problem on his own by adding a dehumidifier and extra insulation, but the problem just seemed to be getting worse. So, he finally gave Master Dry a call to find out what they could do for him.

Sales representative Frank Yelencich visited the home soon after receiving Howard's call to conduct an inspection and determine the best course of action for dealing with the issues that were found. Soon after the inspection, work was begun on the home by foreman Cory Blalock and his crew. They installed black plastic on the floor of the crawlspace as a vapor barrier and a SaniDry CX dehumidifier and Condensate Pump to remove moisture from the space.

On completion of the job, Howard was extremely pleased with the work and was excited to go forward knowing that his house was no longer being damaged by moisture.

Robert B. of Trade, TN had experienced tremendous moisture issues in the crawlspace of his home for quite some time before contacting Master Dry.

When Robert got in touch with Master Dry and explained his situation, sales representative Walt Kimbro was sent out to the home to conduct an inspection and determine the best course of action for dealing with the moisture problem. On Walt's recommendations, a crew led by foreman Nick Crozier was sent out to the home to begin work. Among other products, the crew installed a CleanSpace Liner along the walls on the crawlspace to act as a moisture barrier, and a SantaFe Edge 2 dehumidifier to deal with the moisture that currently existed in the space. They also conducted mold remediation on the space to ensure that any mold that might have existed in the space was removed.

Robert and his wife were incredibly pleased with the work that Master Dry did on their home. If this sounds like a problem you are experiencing with your own home, give Master Dry a call today and find out what they can do for you!

A local Mountain City family had become acclimated to their dreary, wet basement after over thirty years of dealing with the issues. This had been a long-term nuisance on the family and they finally decided it was time to take action. They to give Master Dry a call after noticing a stream of water peculating in their basement from the ground up, leaking beneath the walls, and leaving a musty smell.

The homeowners called Master Dry for a free inspection and estimate to see what course of action was required to solve the issue once and for all. Led by sales representative Bobby Ewing, Master Dry conducted a thorough inspection to give the family a solution that worked best for them. Then led by foreman Cory Blalock, the team progressed the project by installing a Single Pack, WaterGuard Port, UltraSump Sump Pump, IceGuard, and WaterGuard to remove of the current sitting water, dry up the space, prevent further moisture from coming in, and provide an outlet for the proper disposal of water.

Master Dry then returned for the family’s annual maintenance and inspection. They serviced two pumps, changed batteries in the alarms, discovered moldy areas, and recommended a SaniDry dehumidifier to remedy the musty areas. The family was impressed by the thorough, extensive care that the team members took while handling their basement project and was extremely pleased with the results. 

Patricia B. of Shady Valley, TN realized that her crawl space in was shambles and immediately contacted Master Dry to asses her options. Service inspector Pete Hebert presented Patricia with an accurate estimate of her sinking crawl space.

Patricia accepted the estimate and foreman Jordan Pierce led his team to the repair of her crawl space. They began by first getting rid of the water and moisture within the crawl space. They installed an EZ Flow Drainage system, which gets rid of the water inside of the crawl space. They also installed a dehumidifier to get rid of the moisture. To help prevent any future water problems, the team also installed CleanSpace Liner. In addition, they installed IceGuards, a LawnScape system, and a TripleSafe system. They then repaired her sagging floor joists that were being caused by the excess moisture and sitting water within the crawl space. They did so by adding supplemental beams and then SmartJacks to get the floors up to their original positions.

Patricia was very impressed with the work proved by Jordan and his team. She is now enjoying a safer home and a clean, dry crawl space. 

Jane T. of Laurel Bloomery, TN had been noticing a musty smell in her home. She investigated the smell only to find out that her crawl space was wet and filled with moisture. She sought out the masters of Master Dry to relieve her of this soggy mess. Inspector John Jaskowski provided her with the proper estimate to clean her crawl space and to keep it dry in the future.

Foreman Jordan Pierce and his team went to work on Jane's crawl space. They began by installing a WaterGuard system to get rid of the existing water and to prevent sitting water in the future. They also installed an IceGuard to prevent blockage during winter months. Because of the amount of moisture the floor joists were beginning to sag so SmartJacks and secondary beams were also installed to raise her floors back up. A dehumidifier was also installed to prevent further humidity problems within her crawl space.

Jane was very satisfied with the work provided by Jordan and his team. She even mentioned how hardworking and polite they were. She was also impressed with their strong work ethic even during the extremely cold weather.

Sherrian H. began experiencing a strange odor in her Mountain City, TN home. Because of the musty smell she contacted Master Dry for a free inspection and estimate. Sales representative Chad Crawford provided a thorough inspection of her home and verified that the odor was in fact coming from her crawl space, which was very damp and poorly encapsulated.

Led by foreman Eddie LaQuay, a team of Masters began work on her crawl space. They installed CleanSpace to the entire crawl space to prevent the water and humidity to get back into Sherrian's crawl space. They ripped up the old liner that was poorly covering the dirt floor of the crawl space.

Sherrian now enjoys a dry crawl space and is no longer experiencing the unpleasant, musty smell that was previously caused by the water in her crawl space. She was extremely impressed with the thorough inspection and the hard working crew!

The initial stages of foundation settlement can be subtle and hard-to-spot at first. Some people don't even notice it's happening until major repairs are needed! A homeowner who lives not far from Trade, TN was worried about some signs he was noticing around his home, such as cracks. Other signs of settlement can include springy or sloping floors, stuck doors and windows, leaning chimneys, and more. Luckily, we were confident that we could stop further settlement. 

Master Services turned to our helical pier system. This system is a fantastic alternative to costly and disruptive demolitions and reconstructions! The system features piers that resemble enormous screws. Our team uses these piers to anchor the home to stable surrounding ground and raise the foundation back to its proper level. With these piers installed (hidden beneath the ground), homeowners can trust that their structure is supported!