Knox County Foundation Repair, Concrete Leveling, Basement Waterproofing & Crawl Space Repair Expert

Naomi B. of Clinton, TN had a beautiful home – except for one scary issue. Two long, parallel cracks formed in the wall of her basement. Because the home sits on a hill, Naomi suspected that foundation shifting might be the cause of the problem. A friend recommended Master Dry Foundation and Waterproofing Specialists. Naomi was happy to discover that an expert would come out for free to inspect her home and give her a quote for the repairs.

Jake Smith arrived at her house for the evaluation and discovered that Naomi’s home was in fact in need of foundation repair. A few days later, foreman Cole Hyams and his team were ready to get started. They dug around the side and back of the house to access the concrete foundation below. Originally the team thought that the concrete would have to be restored or replaced. Insteadn, the crew was able to install push piers to lift the foundation back into place, stop it from shifting and transfer the weight of the house onto more stable ground. All in all, the project only took three days!

Naomi was thrilled that not only was the process less complex than everyone originally thought, but also that Jake, Cole and the team clearly had her best interests at heart. They did not sell her products that she did not need, and worked efficiently to install the ones she did. Naomi found a foundation specialist she can trust in Master Dry!

John M. worked hard to finish the basement of his Johnson City, TN home. But his family was uncomfortable in the space. Humidity in the air meant that no one even wanted to be in the basement. But John was also concerned that the moisture could cause mold and structural damage if not taken care of. He searched the Internet for basement repair experts in his area and came across the Master Dry Foundation and Waterproofing Specialists website. After reading through some of the pages and familiarizing himself with their products and services, John filled out a form for a free estimate. Expert Steve Price arrived for the inspection.

Basement waterproofing expert Steve Price came out to inspect John’s basement and determined right away that the basement was in need of a dehumidifier. Since John’s basement was finished, he did not want anything obtrusive or unsightly in the space. Fortunately Steve knew just the solution. Steve recommended installing a SaniDry XP commercial-grade dehumidifier in the unfinished area of the basement. SaniDry upper and lower ducts would connect the system to the finished room, filtering air through the vents in the floor and ceiling. Foreman Curtis Ward and his team installed the system exactly to the specifications.

Thanks to Steve, Curtis and the whole team at Master Dry, John and his family can get complete enjoyment out of their game room in their dry, comfortable finished basement. 

Knoxville, TN homeowner Lee R.’s crawlspace was overrun with structural and cosmetic issues. Along with mold and water damage, the main beam supporting the crawlspace was broken beyond repair. Daunted by the state of his home, Lee decided to call in the specialists at Master Dry Foundation and Waterproofing to help him out. He was already familiar with Master Dry’s work from when they worked on the electrical wiring in his home. He knew he could count on Master Dry to get the job done right!

Crawlspace repair expert Sam Newgent came to inspect Lee’s crawlspace and suggest solutions to remove the water, clear up the mold, and save the space’s structural integrity. Foreman Toby Herron and his crew carried out these plans. They installed a SuperSump sump pump and EZ Flow drainage system to take care of flooding, and used mold spray and a SaniDry CX dehumidifier to protect against mold. Finally, SmartJack crawl space supports, wall anchors and carbon fiber strips helped to bring the crawlspace back into place, and the crew also replaced the broken supplemental beam. After seeing all the repairs that his home needed, Lee was so glad that he trusted the complex process to the crawlspace pros at Master Dry! 

Pleased with the service that Master Dry provided, Lee also called Master Dry fix the foundation and the bowed retaining wall that was causing the other structural damage. Now Lee can rest assured that his home is sitting safe on its foundation and that mold and water will trouble him no more!

Steve C. of Knoxville, TN previously had Master Dry Foundation and Waterproofing Specialists out to his home to repair his crawl space. Concerned about the dangers of radon, a colorless, odorless, yet radioactive gas responsible for causing thousands of cancer cases each year, Steve contacted Master Dry to schedule an appointment to have the experts test his home for radon.

The results of the test showed that radon levels in Steven’s home were higher than the acceptable level set by the EPA. Steve quickly agreed to have a radon mitigation system installed to neutralize this fatal threat. Wayne Wallace, the same technician who had worked with Steve before, arrived at the house with foreman Curtis Ward to install the system.

Thanks to Master Dry, Steve now has a healthy crawl space and can breathe easy and not have to worry about radon affecting the health of his family.

Kevin N. of Knoxville, TN noticed that the ceiling and upper wall of his basement was detached from the rest of the wall. The ceiling was also sagging. He was uncertain of the cause, but since the space was underneath the garage and had to support a lot of weight, he knew that it was best to have it checked out by a professional. Kevin called Master Dry Foundation and Waterproofing Specialists and set up an appointment to have his basement inspected.

Sure enough, when foundation expert David A. Kerr arrived on the scene, he informed Kevin that the wall and ceiling separation was a result of foundation shifting. The wall would have to be reattached to the foundation to remove the gap and restore the strength of the structure. Foreman Josh Williams and his crew installed five wall anchors to help stabilize the wall and return it to its original position.

Because of David, Josh, and the rest of the Master Dry team, Kevin can now enjoy his home like he is supposed to – without worrying! And if any other problems come up, Kevin can count on Master Dry’s superior services and friendly specialists to give him the results he deserves!

At their home in Crawford, TN, Jacqueline M. and her husband were experiencing water entering their basement. They could not easily locate the source of the water leek, but desperately needed to have someone take a look at the problem before it got any worse.

The couple decided to give Master Dry a call and they were quickly connected with John Baucom who conducted an inspection on the home to determine the best course of action to end the water damage to the home. One John’s recommendation, a team of professionals from Master Dry, led by foreman, Brad Cox, were sent out to the home to install the solutions to the water problems. It was apparent that the water was entering the basement from the crawlspace, so the team installed CleanSpace, a barrier meant to prevent moisture from the crawlspace from damaging the home, as well as CleanSpace Drainage Matting to help drain any moisture that might accumulate. As a final preventative measure, a SaniDry CX dehumidifier was installed to eliminate existing moisture, and a SmartSump pump was added as a back up, to pump out water if for some reason the crawlspace were to flood.

Master Dry was able to fix Jacqueline’s water damage issues as well as give her a sense of security in knowing that they have taken measures to prevent the same issues from recurring. If you’re experiencing similar issues, give Master Dry a call and they can do the same for you.

Sid F. got in touch with Master Dry while in the process of purchasing a new home in Corryton, TN. Before closing on the home, he wanted to have the crawlspace inspected to see if there were any current or potential issues that he needed to be aware of.

Once the call was made, sales representative Scott Flanary went out to the home to conduct an inspection. Since this was a precautionary visit, Scott was incredibly thorough and checked for every possible issue. On his inspection, Scott discovered some water and mold in the crawlspace as well as debris to be removed and a foundation beam that had rotted away from water and mold exposure. With all of these issues brought to light, Sid was very interested in having crews come out to deal with them as soon as possible. Work began shortly after with a crew led by foreman Tyler Smith. Quite a bit of work was done on this home including replacing the rotted beam, conducting mold remediation of the crawlspace, installing SmartJacks and Wrap Piers to stabilize the foundation of the home, and lining the crawlspace with a CleanSpace Liner to provide protection from moisture.

After everything that Master Dry did on this job, the family was comfortable going ahead with the purchase of the home and knowing that the home was protected for years to come.

Peggy F, a homeowner in Bulls Gap, TN, noticed a small water leak from a pipe. This went on consistently until one day, she noticed standing water in the crawlspace. At this point, she realized that something needed to be done, so she called Master Dry.

Sales representative, John Baucom was sent out to the home to conduct a preliminary inspection of the home. The homeowner was concerned that there might be mold in the crawlspace, so John checked for that as well.  Upon inspection, John quoted a course of action to the homeowner, and work began on the job. Foreman Matt Fortenberry and his team of professionals went out to the home and

Installed a number of products to repair the damaged crawlspace and protect the home from any future harm. These products included a Santa Fe dehumidifier to reduce the humidity of the space, Wrap Piers to add additional foundation support, and a SmartSump pump to eliminate any future water accumulation that might occur in the crawlspace.

Peggy was delighted that the issues with her home were dealt with and that she could trust that her home was protected for the future. Master Dry was happy to help Peggy, and they can help you too. Just give them a call today!

Todd W. called Master Dry when he was interested in having the crawlspace of his Unicoi, TN home encapsulated. He had recieved quotes from other service providers, but wanted to find out what Master Dry had to offer.

When Todd's call was received, sales representative Jeff McBride visited the home to conduct and inspection and find out what the best option for Todd would be. Soon after, Todd chose to have Master Dry to the work on his crawlspace and a crew led by foreman Jordan Pierce was sent out to the home to begin work. The crew began by installing wrap piers to stabilize the foundation of the home, then finished the job by installing a Santa Fe Edge 2 dehumidifier and condensate pump to deal with moisture in the crawlspace. To complete the encapsulation process, they also installed CleanSpace products - including CleanSpace Light and CleanSpace vent covers - to protect the crawlspace from future damage.

When the job was completed, Todd was very happy with his decision to choose Master Dry to do the work for him. He said, during a customer satisfaction survey, that he'd had a fantastic experience with Master Dry. If you would like to learn more about having this kind of work done in your home, give Master Dry a call and see what they can do for you!

Howard R. had been experiencing water damage in his Bulls Gap, TN home's crawl space. He was seeking a service company when he came across Master Dry at a home show. He scheduled a free inspection and estimate to determine what would need to be done to solve is problems. Sales Representative Brent Fillers provided a thorough inspection of Howard's home, and he decided to go through with the repair.

Led by foreman Levi Wilson, a team of Masters went to work on getting the water out of Howard's crawl space. They installed a drainage system, which pumps out the water from the crawl space. A LawnScape outlet was installed, which prevents rainwater from being released directly beside the crawl space on the outside of the home. An IceGuard was also installed on the outside of the crawl space so prevent any blockage of the Sump Pump pipe during the frozen East Tennessee winters.

Howard was very satisfied with the work that Master Dry provided. He even commented on how hard the men worked while repairing his crawl space. Now, Howard no longer has water in his crawl space and will continue to live happy and healthy. 

When Kathy and her family saw their sidewalk and walkway begin to crack and sink, our expert crew knew how to fix the problem, fast. After drilling precise holes in the concrete, Austin and Mackenzie inserted PolyLyft, a special lightweight foam solution. The foam raised and leveled the slab. Then, they filled the holes with concrete and troweled them smooth. This material will not wash out and is environmentally friendly.  

Austin and Mackenzie finished the job in less than two hours and the homeowners could walk on their sidewalk immediately. When they saw the results, the family was so happy, they decided to ask our team to level their garage floor.

When team leader, Jordan Beougher and our crew went to this home, they saw several signs of settling, including cracks in the exterior wall. Even though the house was only 9 years old and looked perfect from the front, it sits on a ravine lot and the soil beneath had become unstable over time.

There are two types of piers we use to fix this issue. Our experienced inspectors know which is right for you, based on the geology of the soil beneath your home.

We install push piers when the home is built on bedrock. We drive the piers deep into the ground and attach them with adjustable brackets. We balance the brackets until the house is realigned. 

When there is not enough bedrock to support the weight of the house, we use helical piers. They are threaded and look like giant screws, which feature plates welded to the pier shaft. These plates secure the piers to the soil as they are driven beneath the property. 

In this case, our team installed 12 helical piers and 2 push piers to raise, stabilize and support the property.

Great teamwork resulted in the job being completed on time.  This homeowner can sleep easy, knowing the problem is solved and she's protected because all our products are under warranty.

Just because your home is new or nearly new, doesn't mean there are no issues. Our foundation experts tell us they've fixed foundation problems in brand new construction.

If you see cracks in your home, call us for a free inspection and estimate.  

Jon, Leon, and Justin had a concrete leveling job in Knoxville, TN. There was a large “stair step” crack along the front brick facade of a home. The concrete slab of the porch had shifted, causing a large crack in the wall.

To fix the problem, the team drilled holes at intervals into the concrete. Next, high-density PolyLyft was injected into the holes.

The polyurethane expanded, lifting the cement slab.  As the concrete slab rose, it lifted the brick wall and sealed the crack.  Once this was finished, the team patched up the holes.

If these walls could talk, this Knoxville, TN home would certainly have a lot to tell. Built in the 1930s, this home has been through a lot—and before Master Services arrived, it was being subjected to mold, mustiness, and a lack of energy efficiency.

To rehabilitate the space, the Master Services team turned to our CleanSpace® Crawl Space Vapor Barrier. Our liner is tear-resistant, bright, and prevents humidity or water vapor from passing through it and creating mold on surfaces. The liner also comes with a 25-year warranty, meaning your crawlspace will have the protection necessary to keep mildew, mold, rot, and critters from settling in.

This customer was happy with our work because one of her biggest concerns was having the job done right, and Master Services exceeded her expectations. With this liner in place, this home may see many more years to come.

The crawlspace of this Knoxville, TN home was in quite a state of neglect. Pools of water were forming, and the potential for the growth of mold and mildew was enormous!

To clean and brighten up the area, Master Services installed our CleanSpace® Crawl Space Vapor Barrier. This liner is tear-resistant and comes with a 25-year warranty, and it also serves as a radon mitigation system. The liner acts as a barrier between crawlspaces and the earth, providing protection from humidity and water vapor. This means that mold and mildew can’t settle on vulnerable surfaces like wood, cardboard, and insulation.

This crawlspace is now in tip-top condition!

The pool deck of this Sale Creek, TN home was sinking and sloping. Concrete slabs often shrink due to soil erosion. In other cases, an influx of rain washes away the soils beneath the concrete. Too little rain and the ground contracts and shrinks, causing damage and other irregularities to concrete.

This homeowner was concerned about tripping hazards. To fix the area, Master Services installed ports at strategic intervals along the slab. Next, they injected each port with our patented PolyLyft. This high-density product expands, filling voids and raising concrete to a level position. The PolyLyft cures in as little as 30 minutes, and it can be walked on that quickly.

The homeowner was pleased that we were able to lift his pool deck without a messy, disruptive process.

The crawlspace of this Powell, TN home was becoming a breeding ground for mold and mildew. The owner knew something needed to be done before the moisture and mold began to attack vulnerable areas, like wooden joists and beams. They also had an issue with allergies and were hopeful that getting rid of the mold would alleviate their symptoms.

When there’s a mold problem, Master Services recommends installing a liner. Our CleanSpace liner protects your crawlspace from moisture and its ravages, and it is mold and mildew resistant. The liner also comes with a 25-year warranty so if there are any issues, homeowners need not worry about a replacement. The liner also brightens up dark and dank areas.

This homeowner shouldn’t have any more mold problems in their crawlspace.

The Master Services team visited a crawlspace in Powell, TN that was dank, dirty, and moist. Without an encapsulation system in place, crawlspaces are susceptible to blights like rot, mold, and mildew. Worse, these can cause health problems for residents!

To protect both the home and its residents, the team installed our CleanSpace encapsulation system. This system comes with a 25-year warranty and is mold and mildew resistant. It lays across surfaces to keep moisture from wrecking havoc. 

A homeowner in Knoxville, TN had lived in his home for about a year. He noticed moisture seemed to be a constant presence in his basement, and was particularly bothered by discoloration along a basement wall due to water damage. He hadn't detected any mold yet, but he knew that it was only a matter of time!

Our team performed a detailed inspection and recommended two of our most resilient products: our TripleSafe Sump Pump and CleanSpace Wall Vapor Barrier. The sump pump collects excess water and directs it to a perimeter drainage system, which empties the water safely outside the home. The barrier acts as a shield between walls and water vapor, keeping vulnerable surfaces safe from mold, rot, and staining. 

This homeowner should have no more worries now that our products are in place. 

Our team was contacted by a customer in Powell, TN who'd lived in her home for 20 years. Recently, she noticed some sagging and settling around her porch... as well as exterior cracks! Settlement comes down to two factors: soil composition and moisture. When soil is compressed, or becomes saturated with water or contracts from lack of it, settlement occurs. Settlement will only worsen over time, so it's important to have it fixed as early as possible. 

Master Services recommended our helical pier system. These piers look like enormous screws and provide long-term stabilization to failing foundations. The piers transfer the weight of a structure to strong surrounding soils. 

This home is back on solid ground with our helical system in place!

We were contacted by a customer in Knoxville, TN regarding our crawlspace moisture barrier system. The homeowner hadn't noticed any alarming signs of mold, mildew, rot, or pests in his crawlspace, but he wanted to get the area in tip-top shape before there were any problems. He called us out to perform an inspection and make a recommendation for the best waterproofing system possible.

We recommended our most comprehensive crawlspace system: the CleanSpace moisture barrier. This is a crisp, white, and tear-resistant liner that is installed along the ground and walls of the area. It serves as a shield between vulnerable areas and water. It comes with a 25-year warranty and, in addition to waterproofing the area, deters insects and animals from moving inside and setting up nests. 

Whether this customer plans to stay in the home or sell, his crawlspace will be in excellent condition! 

Cruise through any neighborhood and you'll likely see cracked, uneven concrete along driveways and sidewalks. Sinking concrete is a common problem, as the weight of the slab can compress soil. In other cases, water washes away soil and causes concrete irregularities. This sidewalk in Heiskell, TN was undergoing this very problem. The slab was slowly sinking and creating the potential for tripping hazards. 

The homeowner contacted our team for an inspection and recommendation. One of our inspectors looked over the area and agreed that the sidewalk needed some lifting. We ended up installing our PolyLyft, a high-density product that expands beneath concrete to fill voids. As it expands, it raises the concrete pad to a level position. 

This incredible product can be installed within a day and can be walked on within a mere hour! 

Crawlspaces without encapsulation systems inevitably will begin to see signs of moisture, mold, mildew, pests, rot, and damage. For many crawlspaces, it's only a matter of time before the area becomes overwhelmed by flooding and humidity, which create nasty conditions. Worse, a festering crawlspace eventually impacts life upstairs, as mold aggravates allergies, respiratory conditions, and asthma. 

A homeowner in Knoxville, TN had a liner in her crawlspace, but it was not averting mold and moisture as it should. Master Services visited to inspect the area and provide a moisture-proofing strategy that she could depend on for years to come. We recommended several products to provide long-term and effective protection: our CleanSpace moisture barrier, SaniDry Sedona dehumidifier, and SilverGlo wall insulation panels. 

With these systems installed, this homeowner should have no more crawlspace worries. 

Our team received a call to assess a house in Knoxville, TN, where the homeowner was concerned about reinforcing the structure of their basement ahead of the fall season. The homeowner had previously installed wooden beams to prevent wall bowing but found that this solution was ineffective.

After a thorough analysis, we recommended the implementation of our innovative Carbon Fiber Wall Armor system to address the issue of hydrostatic pressure on the walls. These carbon fiber straps possess remarkable strength, comparable to steel, but offer the advantage of a non-intrusive installation process without the need for drilling or heavy machinery. Additionally, once the repairs are completed, the carbon fiber straps can be discreetly concealed, preserving the aesthetic appeal of the property.

With the Carbon Fiber Wall Armor system in place, the basement is now fortified against potential structural challenges for years to come. The homeowner can have peace of mind, knowing that their basement has been effectively reinforced and protected.

The Master Services team successfully repaired a concrete driveway in Powell, TN, addressing issues of sinking, deep cracks, and irregularities that posed tripping risks and potential hazards to vehicle wheels. Utilizing a strategic approach, we drilled holes along the slab and injected PolyLyft into each one. 

Teresa P. grew increasingly frustrated as she watched her sidewalk gradually sink over time. With each heavy rainfall, the front steps became more visible, raising concerns about the problem worsening. Taking action, she promptly contacted Master Services for assistance. Upon inspection, our team identified soil erosion as the underlying cause, a common issue exacerbated by heavy rain. To address this, we utilized our innovative PolyLyft method, designed to elevate and level sunken concrete slabs. By injecting a specialized expanding foam beneath the affected area, we gently raised the sunken slab back to its original position. This cost-effective solution provided long-lasting results without the need for complete concrete replacement. Now, Teresa can confidently walk on her sidewalk, knowing that the settling issue has been effectively resolved, even during harsh weather conditions.

John had always taken pride in his Farragut, TN home. The charming house with its white picket fence was the envy of the neighborhood, but lately, John had noticed a problem. The sidewalk leading to his front door had begun to settle, creating an unsightly dip that worried him. Not only was it an eyesore, but John feared it might become a tripping hazard for his elderly mother who visited often.

Determined to fix the issue before it worsened, John researched his options and came across Master Services. Our PolyLyft solution seemed promising, and he decided to give us a call. Our home inspector arrived promptly, explaining the process of injecting the high-density foam beneath the settled concrete. John was impressed by his professionalism and clear communication.

During the scheduled intervention day, John watched the Master Services team work with a mix of curiosity and anticipation. The process seemed almost magical – the foam expanding beneath the concrete, slowly but surely lifting the sunken slab back to its original position. Within hours, the transformation was complete. The once-uneven sidewalk was now perfectly level, blending seamlessly with the rest of the pathway.

After the team packed up and left, John stood at the end of his driveway, admiring the results. A wave of relief and satisfaction washed over him. Not only had he preserved the safety and aesthetics of his property, but he'd also ensured his mother could visit without worry. As he walked along the newly leveled sidewalk, John couldn't help but smile, feeling a renewed sense of pride in his home. He knew he'd made the right choice in trusting Master Services with this important task.

When Ethan and Sarah, a young couple in Powell, TN, purchased their home, they had big plans for the future. Ethan, a local architect, saw the potential in the basement as a cozy living space where they could host family gatherings and entertain friends. However, as they began to map out their renovations, they noticed something concerning: a long horizontal crack running along the basement wall.  

Living on the side of a hill, their home was constantly exposed to hydrostatic pressure from the surrounding soil, which had started to push in the basement wall. The crack was a clear sign of the damage, and with the couple's plans to transform the space, the last thing they wanted was to risk further structural issues. Concerned, they reached out to Master Services for help.  

Our home inspector arrived at the property on the scheduled day to assess the situation. After a thorough inspection, he noted the signs of early wall failure and explained that this type of crack often leads to more serious structural problems if left unaddressed. Understanding the homeowners' desire to move forward with their plans, he recommended the PowerBrace™ system.  

The system, designed to stabilize and adjust basement walls, consists of steel I-beams that are securely fastened to the joists above with steel brackets. This solution not only provides immediate reinforcement but also allows for future adjustments to help restore the wall to its original position over time.  

On the day of installation, our skilled crew arrived on schedule and got to work efficiently. They took great care to minimize disruption inside the basement, ensuring the process was as smooth as possible for Ethan and Sarah. By the end of the day, the wall was reinforced and secure, allowing the couple to confidently move forward with their basement renovation.  

With the PowerBrace™ system in place, Ethan and Sarah now have the peace of mind they need to turn their basement into the perfect living space.