Master Services serving Roane, TN

Nancy N. called Master Dry to find out what she could do about the unlevel floors of her Rockwood, TN home. She had noticed that the floors in her bedroom and hall closet were not level and that some sections of the floor were bowing.

After receiving her call, sales representative Josh Sulfridge visited her home to conduct an inspection of the area and decide what the next step in solving the problem should be. On his recommendations, work was begun with a crew led by foreman Tyler Smith. In the home, the crew replaced beams that were no longer supporting the home in the proper way. They also added 10 SmartJacks which are support posts intended to provide immediate support to sagging floors and stablize the home to protect against future sagging.

Nancy was incredibly satisfied with the job done and was happy to know that her home was back in good shape and was protected against any foundation sinking in the future.

A couple in Oliver Springs wanted a clean, pleasant basement. They did not want intrusive waterproofing solutions, but would rather have them out of sight and out of mind. They called Master Dry for a free inspection, which was led by Nick Hodak. Nick decided the best course of action for the couple's specific needs and gave them an estimate of how much the solution would cost.

The team continued with the project by initially installing a WaterGuard Drainage System, which is designed to draw in the water accumulation from the walls and capture leaks between where the floor and wall meet. This drainage system is fast, easy, durable, and affordable. This interior system is clean and nonintrusive, which can replace the hassle of expensive, large exterior drainage systems. With its sturdy plastic makeup, it will never decay or diminish in quality. 

The team then installed a TripleSafe Sump Pump which serves three seperate functions: pumping volumes up to 2600 gallons of water per hour, backing up the first pump fails and can pump up to 6200 gallons per hour, and then including a battery-powered pump to run instantly if there is a power outage or disruption, which the power to pump 11,000 gallons. This sump pump is reliable, quiet, clean, and pleasing to the eye.

To further develop the basement space and make it a nonintrusive, upkeep-free, and a long-term solution, the team installed a CleanSpace Wall. This wall system involves a thick white poly material to cover the surface area of the walls. This repair is inexpensive, waterproof, maintenance-free, and resistant to stains.

The couple was pleased to no longer worry about their basement issues. If you have a similar wish for your basement, give Master Dry a call and see how we can cater our services to best meet your individual project needs!

Master Services visited a school in Oliver Springs, TN about some rampant foundation damage happening around the grounds. Cracks were forming in interior and exterior brick walls in a common "stair step" pattern. Settlement can occur to a variety of reasons, but mostly it comes down to soil composition and moisture. Clay-based soil either contracts or swells according to moisture content, a process that exerts pressure on structures. In other cases, contractors use inappropriate or poor practices during the construction process. 

For this school, we recommended our helical pier system. Our helical piers use strong surrounding soil to correct foundation issues and prevent further damage. These piers are threaded and are designed to resemble enormous screws. They also feature plates that secure the pier to soil deep beneath the property. 

This school is back on a solid foundation with our pier system installed. 

Our team responded to a distress call from Anthony F., a homeowner in Kingston, TN, concerned about his home's foundation health. Signs of settling, such as warping around windows, were evident. Poor soil compaction can lead to soil erosion and subsequent foundation settling. After our home inspector confirmed soil erosion as the cause, we identified specific points needing immediate support. Our crew dug around the house, exposing the cement footer. We then drilled helical piers beneath the foundation, securing them to the concrete thanks to a steel foundation bracket. This solution grips the soil, preventing further settling and often restoring the site to its original height. After filling the holes, the yard was restored with minimal disruption. With this system, Anthony can rest assured that his home is saved from further settling.

Paul C. noticed significant stair-step and horizontal cracks forming on one of his basement walls, concerned about further damage, he promptly called Master Services. Once we set up an appointment, one of our knowledgeable home inspectors visited his basement and identified the underlying issue: hydrostatic pressure. Over time, the pressure of the water outside the basement walls was pushing inside, creating these fractures on the wall. We recommended the installation of our I-Beam Wall Braces. These devices stabilized the wall by connecting it to the stable soil in its surroundings, effectively creating a "soil sandwich" around the basement structure. The entire procedure was executed efficiently, causing minimal disruption to both the interior and exterior of the property. Paul was pleased and could now use the area as additional living space without worrying about further bowing of the wall.

Our team responded to a call from Leon D., the owner of a residential complex in Kingston, TN, who reported rapidly developing extensive cracks inside his basement walls. Poor soil compaction can result in soil erosion and subsequent foundation settling, especially if the building is constructed on a slope, as in this case. After scheduling an appointment, our home inspector identified specific points requiring immediate support.

Our crew excavated around the corner of the building, exposing the cement footer. Subsequently, we installed four helical piers beneath the foundation, securing them to the concrete using a steel foundation bracket. This solution effectively grips the soil, preventing further settling and often restoring the site to its original height. Following the completion of the installation, we filled the holes, restoring the yard with minimal disruption to the residents of the building.