Advanced Basement Waterproofing & Foundation Repair Sevier County, TN

After a particularly heavy rainfall, Eugene H. of Crossville, TN, was shocked to find a small flood in his unfinished basement. In need of a waterproofing contractor in his area, Eugene decided to call Master Dry Foundation and Waterproofing Specialists after seeing their booth at a local home improvement expo.

Master Dry’s waterproofing expert Frank Yelencich conducted an inspection of Eugene’s basement and provided him with a free estimate for suggested repairs. Foreman Michael Geasland soon arrived on the job to install a WaterGuard drainage system and a SuperSump sump pump to remove water and keep Eugene’s basement dry, even during periods of heavy rain. The crew also installed an IceGuard discharge line device to ensure that water would be able to drain out of the basement even if the pipes become frozen or blocked. This water is directed to a LawnScape outlet where it is carried away from the foundation to avoid further drainage issues and foundation damage.

Now when a storm hits the area, Eugene won’t have to run downstairs to check on his basement because he has a trusty waterproofing system to keep his home dry and healthy!

Charles G. of Sevierville, TN knew he needed a new water heater. His old one had leaked everywhere, ruining the bottom of his basement walls and damaging the floor. Because of the amount of water damage in his basement, Charles knew that the source of the problem had to be bigger than just the leaky water heater. He contacted Master Dry Foundation and Waterproofing Specialists, hoping they could fix all his problems. Waterproofing expert Curtis Ward arrived for a free inspection of Charles’s basement.

The homeowners’ fears were confirmed when Curtis examined the space. He saw two different areas spoiled by water leakage – one clearly from the water heater, but one from exterior water seeping in. First, Curtis suggested installing a FloodRing around the new water heater to prevent damage to the basement in the event that another leak occurred. A TrenchDrain system was installed to catch any water seeping in, and a WaterGuard drainage system would direct it to a TripleSafe sump pump for removal from the house. Finally, Curtis suggested BrightWall paneling for the walls. This waterproof material would make the whole basement look clean and attractive. Foreman Michael Geasland and his crew had finished the repairs and set up the new water heater faster than Charles ever imagined!

Gerald M. of Sevierville, TN was faced with a big problem. Walking around the side and back of his home, he could see several stair-step cracks in the foundation. Entering into his crawl space told the same story – there were gaps big enough for him to fit his fingers in! Severely concerned about the state of his foundation, Gerald did a search for foundation repair contractors in his area, which brought him to the website for Master Dry Foundation and Waterproofing Specialists. He set up an appointment right away with specialist Scott Frazier, who assessed the situation.

Foreman Josh Williams and his crew originally planned on installing nine push piers to lift the foundation and give it the extra support that it needed. As the job progressed, the team decided to replace a few push piers with helical piers that worked better for a lighter-weight section of the house. All in all, the piers were able to reach down far enough in the soil to transfer the weight of the structure to competent soil strata.

At the beginning of the project, the team estimated that the foundation had settled about four inches into the ground. But following the repairs, the huge cracks and gaps were completely brought together and no longer visible! Gerald could see the transformation before his eyes and was so pleased that his home was secure once again. Thanks to Master Dry, Gerald’s home is sitting on solid ground! 

Blair R. was disappointed to find a major water issue in the crawl space of the barn on her property. An HVAC leak caused unwanted water in the crawl space. Blair wanted to make sure that the water was not going to lead to mold or a serious structural issue. The water in Blair’s crawl space was not the only problem. There was also building materials like plywood and cinder blocks that would get in the way of work that needed to be done. She decided to contact Master Dry Foundation and Waterproofing Specialists and an appointment was set with specialist Jake Smith.

Much to Blair’s relief, Jake told her that they would be able to remove all of the debris and carry out the proper repairs. The major components of the crawl space repair included installation of drainage matting to collect water in the soil and a CleanSpace liner to seal the crawl space and prevent moisture damage. Finally, a SaniDry dehumidifier was installed to help remove moisture from the crawl space air and keep mold away!

Blair feels confident that the crawl space encapsulation system installed by the experts at Master Dry will not only help keep her Sevierville, TN crawl space dry, it will also help maintain the structural integrity of her barn for many years to come!

Lin P., the owner of a cabin in Gatlinburg, TN noticed that floors seemed in be sagging in the corners and some interior walls had developed cracks. Since the home was built in the 1970s, it is to be expected that some sagging of beams or floor joists would occur over time.

Lin called Master Dry and a sales representative, Scott Frazier, was sent out to inspect the property. Upon his recommendations, Josh Sulfridge and his team were sent out to install SmartJacks – posts installed in the crawlspace designed to stabilize and level and floor joists – in Lin’s crawlspace. By choosing this solution, Master Dry was able to give Lin a solution that not only helped immediately, but would also prevent future issues, as the height of the SmartJacks can be adjusted at any time to accommodate foundation settlement or anything else that might occur.

When the job was completed, Lin was satisfied and was left with a sense of confidence that the home was sturdy and reinforced.

Jerry W. of Kodak, TN had recently purchased a home when he realized that there was standing water in the crawlspace as well as a foul odor. Jerry called Master Dry to get to the bottom of the problem.

Sales manager, Bobby Ewing met with the homeowner to conduct and inspection and give a quote of the work that needed to be done. Once the inspection was completed, Tyler Smith, the foreman on the job, was able to bring a team to the home to get started working on the home. The team installed a dehumidifier to remove existing moisture from the crawlspace, then added a CleanSpace system to prevent any future moisture from accumulating in the crawlspace of the home. Finally, as an extra precaution, the Master Dry team installed a SmartSump pump designed to as a back up to pump out water if for some reason there is standing water in the crawlspace.

After work was completed on the home, Jerry’s home was back in a livable condition with no standing water and no foul smell. Master Dry helped Jerry to feel more at home in this new home, and provided him with services he can trust to keep his home in good shape.

During an appointment with a local heating and air company, it was brought to Frank A’s attention that there was a mold issue in his crawlspace. Moisture had allowed the mold to thrive and something needed to be done to correct the problem.

When Frank called Master Dry, Jeff McBride – a sales representative – visited the home to assess the severity of the problem and come up with a plan of action in dealing with it. On his recommendations, a team led by foreman Jordan Pierce was sent out to the home to get started on the mold problem. The team conducted mold remediation on the crawlspace as well as installing a dehumidifier to deal with the moisture problem that allowed the mold to inhabit the space, and a CleanSpace Liner which acts as a moisture barrier between the earth around the foundation of the home and the home itself.

Master Dry was able to remove the mold the was taking over Frank’s crawlspace and provide him with peace of mind in knowing that this will not be a recurring problem due to the preventative measures that have been taken. If this sounds like something you’ve experienced, give Master Dry a call. They can do the same for you!

David F. was having some additions done on his Pigeon Forge, TN home when he realized that the additions would lead to potential crawlspace problems. in an attempt to be proactive, David called Master Dry interested in crawlspace encapsulation. 

Sales representative Jake Smith visited the home to conduct an inspection and see what Master Dry could do to help out David and his family with their home addition. Not only did he suggest a crawlspace encapsulation, but he also found mold in the crawlspace which needed to be dealt with immediately. Once the initial inspection was completed, a team of professionals led by foreman Nick Crozier was sent out to the home to begin work. Nick and his team began by installing 14 wrap piers to stabilize the foundation of the home. They also conducted mold remediation for alleviate that problem. Then finally, they lined the crawlspace with CleanSpace Liner and added a dehumidifier to deal with moisture in the crawlspace. 

These, among other products were used to restore David's crawlspace to a much better state and to protect his home from any further damage. If you've experienced similar issues, give Master Dry a call. They can help with your home too!

The crawlspace of this mountain cabin in Sevierville, TN was inundated with mold. When there’s too much moisture, mold can grow on wood and other organic material. Mold not only eats away at a home’s foundations, but ultimately costs money and can create breathing problems for occupants.

To rid the home of mold, Master Services used our effective soda blasting technique. This mold spray largely is comprised of baking soda, and it removes mold without harming the surface area. This concentrated disinfectant not only kills mold, but keeps it from growing back on certain areas.

The team also installed our CleanSpace liner, which insulates crawlspaces from the ground and helps prevent excess moisture. When a crawlspace is kept dry and insulated, mold doesn’t have an opportunity to take over.

This vacation home in Sevierville, TN needed serious help. It lacked encapsulation, so moisture was collecting on wooden areas and creating mold.

To fix the problem, Master Services installed our CleanSpace® Crawl Space Vapor Barrier. This durable liner was installed along the floor to prevent water vapor and humidity from collecting in the area. If a crawlspace isn’t kept dry, mold and rot set in and slowly destroy the home’s structure. Our liner comes with a 25-year warranty against rips and tears, and is resistant to mildew and mold.

Master Services also installed a crawlspace dehumidifier to further protect the space from moisture and mold. Our dehumidifiers are high capacity, low maintenance, and come with an ironclad 5-year warranty.

With these measures in place, the property owner can relax and enjoy their time in the mountains.

A property owner contacted our team about a rental home in Gatlinburg, TN. The home smelled damp and moldy and when she peered inside the crawlspace, she detected serious moisture levels. Moisture can wreck havoc on below-grade spaces, causing wood rot and attracting pests. No home should have moisture or mold problems, but you definitely can't rent out a vacation home with these issues!

Our team inspected it and recommended our CleanSpace vapor barrier and SmartSump sump pump designed specifically for crawlspaces. The vapor barrier exposed areas from water, while the sump pump collects floodwater and directs it safely outside of the home. The water is discharged far from the foundation and any landscaping. 

This home is rental-ready with Master Services' products in place. 

Matthew B. noticed some subtle cracks on one of his basement walls and knew that if left untreated, the issue could only worsen over time. Understanding that a solution was needed, he promptly called Master Services. Once we set up an appointment, one of our knowledgeable home inspectors visited his basement and identified the underlying issues.

Over time, the pressure of the water outside the basement walls was pushing inside, creating these fractures on the wall. We recommended the installation of I-Beam Wall Braces, which stabilized the wall by connecting it to the stable soil in its surroundings, thereby adding substantial support to the overall structural integrity of the house. The entire procedure was executed efficiently, causing minimal disruption to both the interior and exterior of the property.

In Seymour, TN, a home was displaying clear signs of settlement, especially noticeable in the garage's floor, with significant and potentially hazardous cracks. Concerned about these issues, Michaela D. reached out to Master Services, requesting a home inspection.

Upon assessment, our team recommended the implementation of our helical pier system. These piers, designed like massive screws, serve to anchor the foundation to stable surrounding soils. Helical piers are crucial for stabilization and preventing further damage, particularly in cases where there isn't sufficient bedrock to support the weight of the home.

With the helical piers in place, Michaela could address and halt any ongoing foundation settling, providing her with peace of mind. This solution ensures that the home receives the necessary support to prevent future issues.

Responding to a call from Joseph and Hanna D., a couple residing in Seymour, TN, who had seen the successful encapsulation of their neighbor's crawlspace last year, our team at Master Services was summoned to help restore stability to their living room floors. Having been referred by their neighbor, they reached out to us, seeking assistance. Following a comprehensive inspection by our home inspector, our production crew swiftly went to work, installing six SmartJacks. Specifically designed for installation in tight spaces, such as this crawlspace, these devices were strategically placed after digging necessary holes and creating a stable base. The process also involved meticulously leveling the jacks. With the SmartJacks in place, Joseph and Hanna can now rest assured that their living room floor won't experience any further sinking, providing them with the peace of mind they were seeking.

Benjamin K., the owner of a beautiful B&B in Seymour, TN, noticed some cracks developing in his side patio's cement floor. Over time, he observed the cement sinking, especially after heavy rainfall. Concerned about the potential worsening of the issue, he promptly reached out to Master Services. After scheduling an appointment, one of our home inspectors visited his property and identified the cause of the sinking: poor soil compacting coupled with hardening of the cement. Poor soil compacting weakened the foundation, leading to the gradual sink of the concrete above.

Fortunately, we provided a prompt and effective solution using our innovative PolyLyft method. PolyLyft is specifically designed for elevating and leveling various surfaces, including sunken concrete slabs. This process involves injecting a specially formulated expanding foam beneath the affected area, gently raising the sunken slab back to its original position. Unlike traditional methods like complete concrete replacement, PolyLyft offers a cost-effective and enduring solution.

Now, Benjamin's B&B guests can enjoy his back patio even during harsh weather conditions, with the settling issue effectively addressed.

Our team swiftly responded to a distress call from James H., a homeowner in Sevierville, TN, who found difficulty in closing his bedroom window one morning. Concerned about potential structural damage, he sought assistance from Master Services. Upon inspection, we confirmed soil erosion as the culprit and identified specific areas requiring immediate reinforcement, particularly the corner of the house. Carefully excavating around the house, we exposed the cement footer while ensuring the preservation of decorative bushes adjacent to the wall. Subsequently, we installed helical piers beneath the foundation, securing them to the concrete using steel foundation brackets. This solution effectively anchors the soil, preventing further settling and often restoring the site to its original elevation. Following the completion of the project and the filling of excavated holes, the yard was restored with minimal disruption. With this system in place, James can have peace of mind knowing that his home is safeguarded against future settling issues.

The foundation of a charming house in Pigeon Forge, TN, built on red clay, was facing some serious settlement issues, causing cracks to form in the window frames. Concerned about the stability of their home, homeowners Jessica and Mark decided it was time to take action. They reached out to us for help, knowing that their family’s safety depended on getting this resolved quickly and effectively.

Our Master Services team arrived on the scene, ready to tackle the problem head-on. After a thorough inspection, we determined that installing four helical piers at two different locations would be the best solution. These piers would anchor the house to stable ground, and to ensure a secure connection, we used steel brackets to link them to the cement footing. It was a straightforward plan that would provide long-lasting stability for Jessica and Mark’s beloved home.

Once the installation was complete, Jessica and Mark were thrilled with the results. The crew worked efficiently, causing minimal disruption to their yard while getting the job done right. As they watched the transformation unfold, they felt a wave of relief wash over them. No longer did they have to worry about those unsettling cracks in their window frames or the stability of their home. 

With the foundation now secure, Jessica and Mark could finally relax and enjoy their beautiful house without the nagging worry of potential issues. They expressed their gratitude to our team for the professional and friendly service they received, feeling confident that their home was in good hands. 

In Kodak, TN, a homeowner named Jessica recently noticed a concerning issue outside her newly built home. While watching her kids play, she saw that a section of the sidewalk had sunk about 3 inches, creating a noticeable drop. Worried that it might cause her kids to trip and fall, she decided to reach out for professional help. Jessica knew that if left unaddressed, this small problem could become a much bigger issue.

After scheduling a free inspection with Master Services, our home inspector visited the property to assess the damage. It was quickly determined that soil erosion and water runoff had caused the ground beneath the sidewalk to wash away, leading to the sinking. Our inspector explained to Jessica that these gaps often worsen over time, leading to potential hazards and further damage.

Understanding the urgency of the situation, our team promptly scheduled Jessica’s PolyLyft installation. On the day of the job, the crew arrived and began drilling strategic points along the sinking slab. They carefully injected our specialized PolyLyft foam, which expands and raises the concrete back to its original level. The process was quick, minimizing disruption around the home.

By the end of the day, Jessica was relieved to see the gap completely closed. Her sidewalk was restored, and the safety of her family was ensured. She was thankful that Master Services provided such an efficient and effective solution.

The Master Services team recently worked on a beautiful home in Sevierville, TN, owned by Mark, a retired engineer with a keen eye for detail. Mark had only recently purchased the property, which is nestled on a hillside, and immediately noticed troubling cracks in one of the structural walls. With his background, he understood the risks of ignoring the issue, especially in an area prone to heavy rains. Concerned about the stability of his new home, Mark decided to act quickly and scheduled an appointment with our team.

After a thorough inspection, we confirmed Mark’s suspicions: hydrostatic pressure from the surrounding soil was compromising the wall’s integrity. To address the issue, we installed five of our dependable wall plate anchors. This system leverages the stability of the exterior soil to reinforce the damaged wall, halting further movement and restoring structural security.

Although Mark admitted he was initially anxious about such a significant repair, he was incredibly pleased with the results. Our team’s professionalism and attention to detail gave him confidence, and seeing his home stabilized brought him peace of mind. Mark expressed his gratitude for a job well done, knowing his new home was safe for the future.