Your Leading Washington County, VA Wet Basement & Foundation Repair Company

The team visited a home in Abingdon, VA that needed waterproofing help in the basement. Basements often are subject to floodwater or humidity, which can lead to severe structural damage if left unchecked. This homeowner preferred to nip the problem in the bud early on. 

We installed our TripleSafe sump pump, along with our CleanSpace liner. These two systems complement one another and provide superior protection. The pump will operate even during a power outage, while the liner provides protection against mold, mildew, and rot. 

This basement in Damascus, VA needed help. It was moist, dank, and mostly neglected, but the homeowner knew that they needed to address any water issues before the problem got worse. 

To waterproof the area, Master Services installed our TripleSafe sump pump. As the name implies, this sump pump provides three levels of protection, even in the event of a power outage. The team also installed one of our reliable dehumidifiers, which go a long way in keeping water from collecting and causing damage. To round everything out, we installed a French drainage system, which works with the sump pump to carry water out of the basement.

This home in Glade Spring, VA had a flooding issue in the basement. Whenever it rained, water worked its way inside and created the possibility for serious water damage. Water can not only create mold and mildew, but rot that will eat away at drywall, wood, cardboard, insulation, and other materials. 

To fix this home's issues, the Master Services team installed two systems: our TripleSafe sump pump and a French drain. The pump provides three levels of protection, ensuring that a home is protected from water even during a power outage. The drain works alongside the sump pump to ferry water along the perimeter of the basement and outside. 

With these systems installed, the homeowner has a thoroughly protected basement. 

The team visited a customer near Meadowview, VA who had a humidity and flooding problem in his basement. When moisture gathers in a home, it creates more than just slippery surfaces! Mold, mildew, wood rot, and pests are attracted to the area, creating foul odors and damaging structural components. 

To keep these dangers away, Master Services installed a sump pump, wall vapor barrier, and perimeter drainage system. All three systems work together to provide superior water protection. The TripleSafe sump pump system catches and directs water to the WaterGuard, which runs along the perimeter and ferries the water outside of the home. The CleanSpace Wall Vapor Barrier keeps humidity from resting on vulnerable areas, like drywall, insulation, and wood. 

The homeowner can rest easy knowing the basement is in the best hands!

The basement of this home near Mendota, VA had a serious, but common problem. When it rained, water inevitably worked its way inside and pooled throughout the area. Water leads to mold, mildew, rot, unpleasant smells, and pests, so a solid waterproofing system is essential to keeping the area safe and sanitary. 

To waterproof this home, our team turned to our most dependable system: the TripleSafe sump pump. This system provides three levels of protection and will work even in the event of a power outage. The TripleSafe takes all of the worry out of waterproofing!

With this system installed, the basement will be moisture-free for years! 

We were contacted by a homeowner in Glade Spring, VA who had lived in his home for eight years. He wanted to stay at the property for the rest of his life, so he was rightly alarmed when he noticed an unpleasant odor wafting out from under his house. He was worried that moisture had caused mold beneath his home. He also was concerned about worse problems, including wood rot and structural damage! 

Our inspector visited to perform a thorough investigation of the crawlspace. He determined that there was an abundance of moisture beneath the home, as well as mold growth. When moisture is allowed to overrun a below-grade space, it creates problems like mold, mildew, wood rot, and structural damage. It also invites pests into the area, including reptiles, insects, rodents, and more. 

We installed several systems to fortify the area, including our CleanSpace moisture barrier, SaniDry Sedona dehumidifier, and SmartSump sump pump. With these robust, dependable systems in place, this homeowner should be free of any worries related to his crawlspace! 

Philip R. noticed significant cracks forming on his driveway, concerned about further damage, he promptly called Master Services. Once we set up an appointment, one of our knowledgeable home inspectors visited his home and identified the underlying issues. Over time, the pressure of the car's weight plus natural soil erosion underneath the cement slab will facilitate the formation of cracks. We recommended using our high-density PolyLyft product. This innovative solution, when injected into concrete, fills holes and voids. As it expands, it raises and levels the slab. After completion, the driveway stabilized and returned to its original position with minimal disruption to passing cars.

In Bristol, VA, Sarah, a homeowner who had lived in her house for nearly a decade, began to notice unsettling changes in her home. Large cracks started forming around one of her window frames, and she discovered a noticeable gap running along the wall of her basement. As someone who took pride in the stability and comfort of her home, these issues made her feel uneasy. Fearing that the problem might be more serious than it looked, Sarah reached out to Master Services, hoping for a solution before things got worse.

Our home inspector arrived quickly and, after a thorough assessment, confirmed Sarah’s suspicions—her home was sinking on one side due to soil settling. The culprit? The clay soil beneath her foundation had shrunk in response to fluctuating moisture levels and the intense summer heat. As the ground contracted, it could no longer fully support the weight of the house, causing the foundation to shift. Sarah listened carefully as we explained the situation, realizing how much worse things could become if left unchecked. The cracks she had noticed were just the beginning—without intervention, her home’s structural integrity would continue to decline.

Seeing Sarah's concern, we recommended a solution that would stop the settling in its tracks: installing two Helical piers beneath a pillar near her basement. These piers, designed to provide long-term support, would stabilize the foundation and prevent any further sinking. Sarah was reassured by the clear plan of action, and after some discussion, she gave us the green light to move forward.

When the work was complete, Sarah’s relief was immediate. The cracks around her window had closed, and the gap in her basement had disappeared. Her home felt secure again, and with the foundation stabilized, she could rest easy knowing the worst was behind her. For Sarah, the peace of mind that came with protecting her home’s future was priceless, and she was grateful to have found a team that could deliver it.