I hired Master Services based on the initial presentation and material provided, as well as their professional approach. All of the Master Services people were very knowledgable and focused. During the installation, there was a lot of rain and other issues, but the crew worked right through it, including working overtime to complete the job as we desired. The crew was hard working, knowledgable and friendly. Despite the bad weather, the cleanup was great - no mess left.
Overall, I'm very satisfied - great product, great presentation, great crew.
Ida S. of Powell, TN
Thursday, June 15th
Master Services was great to work with! The crew and inspector were very cooperative.
Drew D. of Dandridge, TN
Wednesday, June 14th
I hired Master Services because of their price and the quality of their products. The installation crew did a very professional job with the installation of our waterproofing system.
Darrell W. of Knoxville, TN
Wednesday, June 14th
Master Services did everything necessary to clear my basement of mold, also now have humidity being pulled out and replaced by clean air! The installation crew was very professional and did a good job on clean up!
Kathy L. of Knoxville, TN
Thursday, June 15th
I hired Master Services based on their licenses, certifications and customer reviews. The crew was awesome and the waterproofing system works great. Master Services was extremely professional and my basement is finally fixed!
Gaylynn W. of Knoxville, TN
Wednesday, June 14th
Their work was completed as promised in a very professional manner.
Craig C. of Knoxville, TN
Wednesday, June 14th
Master Services was very pleasant to us. The job was finished with no delays. We are VERY satisfied.
James L. of Knoxville, TN
Wednesday, June 14th
Worked great even after the first big rain!
Joe T. of Knoxville, TN
The salesman explained the process thoroughly, and the crew did an exemplary job in the area they had to work in. Preparation and clean up put many other companies workmen to shame. You have dedicated employees who serve you well!
Susan S. of Knoxville, TN
Friday, December 7th
Master Services was both responsive and professional. I am very satisfied with the job they did and am giving them a 5 out of 5.
John F. of Knoxville, TN
Wednesday, June 14th
Couldn't be happier! The sales presentation was fantastic, the owner and the manager of the company spent a lot of time with me, answering questions so that I would feel comfortable with the process.
Extremely professional crew, they actually left the job cleaner than it was when they arrived. They were also on time. Thanks so much... this has taken the worry away on those days where we get heavy rain.
J. Thomley of Knoxville, TN
I hired Master Services because they were in the right place at the right time, and John was a great inspector. My installation crew was pleasant, knowledgable, and efficient. I wish they were my family and they lived next door! If my basement waterproofing system works as well as they did, I wil be MORE than pleased!
Rebecca B. of Knoxville, TN
Monday, January 6th
The job was very satisfactory, due to the very nice and professional crew, great cleanup, and knowledge of the problem, as well as what the best solution was.
Mike H. of Knoville, TN
Wednesday, June 14th
We were very satisfied with Master Services. Everyone was very nice. The inspector helped us find the best solution to our problem. The installation crew worked very hard and their clean up was very satisfactory. This was a refreshing experience compared to most other services now-a-days.
Barry & Debbie F. of Knoxville, TN
Thursday, June 15th
I hired Master Services because they are affiliated with Russell's Pest Control. The process of waterproofing my basement was very quick, the installation crew was courteous and they answered all of my questions. I am very satisfied with the job they did. Bottom line, my basement is dry and mold-free. I would recommend Master Services to anyone.