Master Services installed a floor support system in my crawl space in 2014. The professionalism shown by the installers was above expectations. They performed the work as on site problem solvers as opposed to performing the job by completing a task list. I recently had the yearly maintenance of the floor jacks and dehumidifier installed in 2014 and once again all expectations were exceeded. They informed me of a leak around a commode and a possible gutter issue they discovered during their assessment of conditions in the crawl space. I'll be using the services of Master Services for many years to come. I strongly and highly recommend them.
John G. of Cherokee, NC
Monday, May 18th
Removed old insulation, mold remediation, floor joints sistering, install perimeter crawl space with drain pipe to sump pump, installed humidifier. Encapsulation of crawl space walls & floor.
Top notch company. Pleasure to deal with. Very knowledgable crew leader Nick Crozier alone with Reese & Wilder are real assets to Master Services.
John D. of Sparta, TN
Tuesday, May 21st
Steve Reynolds is a great sales guy. When he arrived to do the initial assessment of the crawl space, he was very friendly, professional, and respectful. Once he completed his assessment, he made recommendations based on the conditions he found, told us what would work best for us and did not try to over-sell. I loved that he did not try to recommend things we did not need.
Kyle and his crew were super friendly, knowledgeable, and efficient. Completed the job within the estimated timeframe, did a wonderful job, and completely cleaned up all debris before departing each day. My crawl space is no longer a dirty, scary place!!
Troy K. of Dayton, TN
Monday, April 3rd
Master Services did a fantastic job on my home. They were honest with their quote and did not try and pressure me into any decisions. They quoted a price and that's what I paid. They did not leave me waiting. They told me exactly when they would be at my home. They completed the job in the time they said they would and they cleaned the side of my house in which hey we're working when they were done. I couldn't have been happier with the results!
Brandon S. of Etowah, TN
Tuesday, July 7th
Emily P. called Master Services because mold and mildew had taken over the crawl space under her home in East Tennessee. The mold problem in the craw space was affecting the family's health. "We could not breathe in my house. We kept having runny noses, we coughed." - she explains.
The crawl space encapsulation work performed by Master Services not only turned their crawl space into a dry and clean area, but also improved indoor air quality for Emily and her family. "That did something good for our health."-- says Emily. She is really happy with the entire experience she had with Master Services.
"You are the best workers I have ever seen doing a job!" -- she adds. "I would recommend Master Services because their work is gonna let you keep your house another fifty years!"
Emily P. of Knoxville, TN
Tuesday, January 14th
Very few, if any other companies offer the crawlspace fixes that Master Services does. Their advertising on the web page and in the Crawl Space Science book they sent us were very convincing. We were looking for a contractor that could solve the high humidity problem causing mold in our crawlspace. This condition was mostly caused by a poorly installed radon removal system. Master Services's CleanSpace Encapsulation System solved the problem. It works well with our radon system and it gives us additional storage space. The installation crew was very neat, clean & efficient, they did a great job on cleanup. We are very pleased with the job Master Services did.
James & Elizabeth L. of Nicholasville, KY
Thursday, June 15th
I hired Master Services because they were friendly, helpful and professional! The have been very helpful in helping me find resolution to crawlspace moisture problems. Everyone I've dealt with has been very courteous. Curtis is top notch as a service manager and as an installer, and very helpful in suggestions things that I could do to help improve my crawlspace.
David G. of Nicholasville, KY
Wednesday, June 14th
Very helpful and kept us informed.
Ed E. of Berea, KY
I chose Master Services because my neighbor had used the company to do work for them, and I also chose them because they have a wonderful rating with the Better Business Bureau. The job they did was excellent, and I would highly recommend Master Services to everyone!
Renee H. of London, KY
Wednesday, June 14th
Master Services went above and beyond, and I am 100% satisfied with the work they did in my crawlspace. I would even be happy to show it if needed.
Terry B. of London, KY
Wednesday, June 14th
Very satisfied by the thorough and efficient of the work.
Lewis M. of Middlesboro, KY
Friday, October 12th
Our experience with Master Services from consultant to installation crew went flawlessly. They were professional, efficient, and personable. The installation crew was also highly efficient and everything was perfect when they left! I would recommend them to anyone with basement or crawlspace woes!
Jasper R. of Harrogate, TN
Wednesday, June 14th
I called Master Services because of their impeccable reputation. I had gotten many references to the company. Their warranty is great and the staff is so friendly and caring! The installation crew was phenomenal; they worked so hard! The job was done better than I could have ever imagined.
Brandon S. of Kingsport, TN
Wednesday, June 14th
I was a difficult client because I changed the plans 3 times but Master Services worked with me, rescheduled the work dates and did what I asked even though it was a little different than what they are used to. I really appreciate that!! The salesman P.J and the crew were really good to work with!! The installation crew did a good job and was very courteous!
Glenn M. of Montcello, KY
Thursday, October 22nd
When it comes to home repair or improvements Master Services was the best business I have ever delt with. Explained everything up front then did exactly what was said. Installation crew was very professional. Great People